AllianceTek’s client, a company that hosts a telehealth platform providing 24/7 Doctors-by-Phone services, medical bill negotiations and discount health services, needed a way to integrate their SalesForce system with the MDLIVE database. Their method of manually inputting customer information to each system was time-consuming and prone to inaccuracy, so they sought AllianceTek’s assistance to automate communication between the two systems and improve their customer management capabilities with enhanced processes.
AllianceTek provided end-to-end services to enhance the client’s SalesForce account with greater functionality and integrate it with MDLIVE, enabling seamless communication between the two systems. This automation made accessing and managing customer information faster and easier, while the implementation of cost-saving workflows facilitated collaboration and enhanced process efficiency, allowing the client to access and manage lead information automatically and make improved business decisions.
I had a very good experience working with this team. They are very friendly and available and know to take some initiative when needed. More than that, they delivered perfect work in time!
As an IT partner and solutions provider, AllianceTek will help you follow your objective and implement strategies that are unique to your business to see it through to completion – we don’t just follow instructions, we unleash the full potential of your vision. AllianceTek employs a global team of more than 100 skilled developers and consultants who approach every project holistically, giving full around-the-clock attention to understanding our clients’ needs and providing comprehensive, scalable and extensible development roadmaps.
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